How long does shipping take?


Here are some general guidelines for shipping times. Keep in mind that this is the usual amount of time it takes after you receive your shipping notice, not after the time you place your order.

  • DHL Express: 1-4 business days*
  • FedEx Economy: 2-5 business days*
  • EMS: 2-7 business days*
  • SAL: 10-30 business days* (Varies greatly by country -- Belgium, Italy, and most South American countries are especially slow)

* A business day is a week day, excluding Japanese national holidays. 30 business days is six weeks.

NOTE: DHL Express and FedEx Economy cannot ship to PO Box, APO, or AP addresses. EMS cannot ship to APO or AP addresses (PO Box addresses are okay).  

For postal service shipping, customers in Asia can expect their packages at the lower end of these estimates, while customers in South America can take quite a bit longer. Also, our experience shows that customers in Italy and Brazil should be prepared to wait up to double the above times for their packages.

Keep in mind that these times are the usual amount of time it takes and packages can be delayed for any number of reasons. Because such delays are out of our control, please do not contact us about your package being delayed until at least double the maximum amount of time shown above has passed. If you have waited that long, and you still have no package, please see the following article:

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