Please refer to our Shipping Methods Overview article for details about shipping times and other important notes related to shipping methods.
For postal service shipping, customers in Asia can expect their packages at the lower end of our estimates, while customers in South America can take quite a bit longer. Also, our experience shows that customers in Italy and Brazil should be prepared to wait up to double the estimated times for their packages.
Keep in mind that these times are the usual amount of time it takes and packages can be delayed for any number of reasons. Because such delays are out of our control, please do not contact us about your package being delayed until the amount of time indicated at the link above has passed. If you have waited that long, and you still have no package, please see the following article: