My order shipped without authorization


Placing an order with us authorizes us to charge you for the order and ship it. For details, please review Section 3 of our Terms and Conditions.

HobbyLink Japan ships orders to customers when any one of these things occurs:

  • Your Ship Now order is charged to your payment source;
  • You request shipping of items from your Private Warehouse;
  • More than 60 days pass from the time an item entered your Private Warehouse; or
  • Your preordered or backordered items ordered in a Ship Now order come into stock and are charged to your payment source.
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