My order shipped without authorization


Placing an order with us authorizes us to charge you for the order and ship it. For details, please review Section 3 of our Terms and Conditions.

HobbyLink Japan ships orders to customers when any one of these things occurs:

  • Your Ship Now order is charged to your payment source;
  • You request shipping of items from your Private Warehouse;
  • More than 60 days pass from the time an item entered your Private Warehouse; or
  • Your preordered or backordered items ordered in a Ship Now order come into stock and are charged to your payment source.
Have more questions? Submit a request


  • Avatar
    JianHua Tam

    HLJ already charged my payment, but the tracking doesn’t exists. It is haven’t updated yet or what?Can I know the situation. Thank you. The last message I received from HLJ on this morning 9.04am 1/11/2017. Thank you