Authorization to Charge the Customer


Placing an order through our web site is your permission to us to bill and ship (or bill and hold in your Private Warehouse) the items you order, based on our policies. We do not require any further permission or clearance from you to charge your credit card via PayPal or other means of payment prior to shipping or warehousing, even if the final amount to be charged, including shipping fees, has not been confirmed to you. We will charge or bill you immediately for all in-stock items, which will then either ship if you choose Ship Now or be held in your Private Warehouse if you so choose. (On rare occasion, at our discretion we may require prepayment for a high-value preorder item. If this is the case, we will contact you in advance.)

Also, please note that as any business does, we expect our customers to make payments in a timely manner when their order is ready. If more than seven days pass from the time we alert a customer to a payment issue without the problem being resolved, and without contact from the customer, that order as well as all of the customer's outstanding orders will be canceled, and their account and any related accounts may be disabled. We ask that customers who are having a temporary payment problem contact us as quickly as possible to work out a solution and avoid cancellation of their orders.

We are located in Japan, so our products are priced in Japanese yen. If you pay by credit card via PayPal, PayPal will charge your credit card in yen and will do the currency exchange for you. Your card statement will show both the original yen amount that we charged, as well as the conversion to your local currency. If you pay via a PayPal account, you just select yen as the payment currency on their website.

On HLJ's product pages, just hold your mouse over any price to see conversions from Japanese yen into dollars, euros and other currencies. These prices are provided for your reference only. Your final cost may vary somewhat from the price shown, depending on exchange rate fluctuations and your card issuer or PayPal.

NOTE: Due to international exchange rate fluctuations between the Japanese yen and your country's currency, prices in your country's currency may change from the time you place an order to the time you are actually charged for it. The yen price does not change. The yen price at the time you placed the order is the price you will be charged. PayPal or your credit card company will handle the exchange to Japanese yen, and there may be a fee for this. Please consult with PayPal or your credit card company for details. 

Have more questions? Submit a request