TKT10732 Transformers Encore God Fire Optimus Prime / Convoy Quality Control Issues

Follow

HobbyLink Japan today received information from Takara-Tomy of quality control issues with their recently released TKT10732 Transformers Encore God Fire Optimus Prime / Convoy. Specifically, two of the figure’s voice clips are switched, and there are inconsistencies on the product packaging. Takara-Tomy’s official announcement (Japanese only) can be found here: http://tf.takaratomy.co.jp/news/gfc_product_info.html . We are no longer accepting new orders for this item, for which no replacement item has been announced at this time.

HobbyLink Japan is committed to providing our customers the best possible shopping experience, and will be contacting customers who have purchased this item from us directly by email as soon as possible with further information. We also welcome any questions regarding this matter - our Customer Service team can be reached by email at support@hlj.com . 

Have more questions? Submit a request

Comments