[23/7/2020 - 26/7/2020] Limited Customer Service and Shipping during the Japanese Holidays


Limited customer support will be available due to Japanese National Holidays on the 23rd and 24th of July JST, for Marine Day and Health & Sports Day.

Our warehouse will still be in operation on the 24th to ensure that your packages will reach you as quickly as possible, but please understand that the Japan Post and our courier partners have limited operations during this time, which could result in fewer updates to tracking information.

Full shipping service will resume as usual on July 25th, and customer service will be back in full on the 27th, so we ask for your understanding as it may take longer than usual for our customer service team to respond to your queries.

We appreciate your patience and understanding.


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