[2020-11-16] Mistakenly sent "Automatic Shipping Deadline Approaching" emails.

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Unfortunately, due to a technical error, emails were sent out with the subject line: “Private Warehouse Automatic Shipping Deadline Approaching.” The email may reference items currently being held or items that you have already shipped.

Please feel free to disregard those emails. They were sent in error and do not contain up-to-date information. Nothing will be automatically shipped and we continue ready and willing to hold on to products for you as long as it takes.

 

We would like to reassure you that we have disabled automatic shipping for customers holding items in their Private Warehouse due to the ongoing Covid-19 pandemic and restricted shipping situation around the world. You can find more information on our Frequently Asked Questions Regarding the Coronavirus Situation.

 

We apologize for any inconvenience of confusion that has been caused from these emails.

Please do not hesitate to contact us at support@hlj.com should you have any queries about any of your orders, as we are always more than happy to help.

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