Shipping Insurance

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We don't offer separate insurance to be purchased and applied to shipments. However, several of our shipping methods include insurance up to a certain package value for no additional charge.

SAL Registered: Insured for up to 6,000 yen

SAL Parcel: Insured for 8,620 to 21,710 yen (varies depending on package weight)

EMS: Insured for up to 20,000 yen

DHL Express and FedEx Economy: Insured for up to 19 SDR per kilogram of actual weight

If you need to file a claim for one of these insurance options, please contact your courier or post office directly.

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