English-speaking customers at permanent domestic addresses in Japan may use our international website at https://www.hlj.com for shopping within Japan. If comfortable with reading Japanese, they may instead use our domestic website at https://hlj.co.jp.
As HobbyLink Japan accounts are intended to be one per customer, please do not create accounts for both websites.
Because of differences in policies and services, customers using our domestic website should refer to our Japanese-language Help Center.
Products provided on our international website are available for international shipping, and in some rare cases may not be available for shipping within Japan.
Conversely, some products listed on our domestic website (such as paints and glues) are not available for international shipping, and can only be purchased through the domestic website. Even if you reside in Japan, we will not be able to provide such products through our international website.
If you would like to switch to an account from one of our websites to the other due to product availability concerns, please contact us for assistance.
We offer Kuroneko Yamato's "Takkyubin" service or Sagawa as shipping methods within Japan.
Kuroneko Yamato cannot ship to APO/FPO addresses.
Orders cannot be picked up or paid for in person at our office. HobbyLink Japan is strictly an online retailer and does not have an actual storefront or a way to accept in-person pickups or payments from a customer or their forwarder in Japan. All of our transactions are handled through our website, and all of our payments through PayPal or GoInterpay.
Orders shipped within Japan are subject to Japanese consumption tax of 8 percent.
For Temporary Visitors to Japan
If shipping within Japan, we can ship only to a permanent domestic address. We unfortunately cannot ship to a hotel, ryokan, hostel, dorm, rooming house, or any other kind of temporary address in Japan.
Due to PayPal and GoInterpay constraints, please note that if the address of your payment source is in a different country, we unfortunately may not be able to ship to you in Japan.