General Information

Announcements

• ★ Storage Fees FAQ (Starting April 2026)
• ★ Temporary Suspension of Shipments to the Middle East (March 3, 2026)
• ★ USA Tariff Update (February 24, 2026)
• ★ Notice Regarding Japan Post Air Small Shipping Services
• ★ Regarding Shipping Delays (January 2026)
• ★ Why can’t I cancel or refund items in my Private Warehouse?

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Announcements

• ★ DHL is back for the Middle East!
• ★ Regarding Storage Fees For Middle East Customers
• ★ Temporary Payment Issue Notice
• ★ Holiday Shipping and Customer Service Information 2025
• ★ 2026 Japanese Golden Week Holidays Service Schedule
• Regarding Canada Post Strike and Suspension of Shipping Methods to Canada

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Account Information

• Updating Your Account Information
• How do I become a wholesale customer?
• Account Suspension

For New Customers

• About HobbyLink Japan
• The Checkout Process
• Import Duty and Tax
• Pricing
• For Customers In Japan

Terms and Conditions

• Terms & Conditions of Use
• Privacy Policy
• Copyright

General FAQ

• ★ What is Private Warehouse?
• Where is HLJ located?
• How do I change my name?
• Do your prices include shipping costs?
• Do your prices include tax or customs fees?
• Do you offer gift cards?

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