General Information

Announcements

• Notice About Shipping Delays (June 2025)
• Temporary Suspension of DHL Shipping Methods for US
• Resumption of US Shipping Methods & Tariff FAQ
• FAQ: USA Shipping Methods Suspension
• Suspension of Selected US Shipping Methods
• Upcoming Bandai Hobby Product Price Increases

Announcements

• ★ Important Update: Changes to Our Terms of Service Effective June 1, 2024
• ★ 2025 Japanese Golden Week Holidays Service Schedule
• ★ Important information about your Private Warehouse
• Regarding Canada Post Strike and Suspension of Shipping Methods to Canada
• HLJ Japanese Summer Holiday Schedule (2024)
• Holiday Shipping and Customer Service Information 2024

Account Information

• Updating Your Account Information
• How do I become a wholesale customer?
• Account Suspension

For New Customers

• About HobbyLink Japan
• The Checkout Process
• Import Duty and Tax
• Pricing
• For Customers In Japan

Terms and Conditions

• Terms & Conditions of Use
• Privacy Policy
• Copyright

General FAQ

• ★ What is Private Warehouse?
• Where is HLJ located?
• How do I change my name?
• Do your prices include shipping costs?
• Do your prices include tax or customs fees?
• Do you offer gift cards?

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