General Information
Announcements
- ★ EMS and AIR Small Packet Now Available to More Countries!
- ★ Surface Parcel
- ★ Cheaper Shipping to the USA: Air Small Packet Now Available
- ★ Japanese Golden Week Holidays Service Schedule
- ★ Shipping Availability by Country During the Coronavirus Outbreak
- ★ Important information about your Private Warehouse
Account Information
For New Customers
Terms and Conditions
General FAQ
- For customers having trouble with pricing and currency displays
- Shipping from your Private Warehouse
- Where is HLJ located?
- Do I have to pay sales tax?
- Do I have to pay import tax?
- How do I change my name?