Dear Customers,
Thank you for your continued support and patience.
As you know, we recently completed a planned warehouse expansion at the end of last October 2025.
While operations have now resumed, the process of integrating the new systems has been more complex than anticipated. This has resulted in a backlog, and some shipments are currently experiencing further delays as we work through this queue.
Our team is prioritizing the processing of all pending orders and is working diligently to clear the backlog as quickly as possible.
We sincerely apologize for this extended delay and the inconvenience it may cause.
Thank you for your understanding as we work to improve our service for you.
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