We have made some exciting updates to how our Private Warehouse works, and we are eager to share them with you.
For those who may not be familiar with our Private Warehouse, let us give you a quick overview:
When you send items to your Private Warehouse, you have the convenience of storing them for shipping later. You can use this service to combine multiple orders together into one package to save on shipping. Our past policy allowed for storage of up to 60 days. After 60 days, the order would ship to you automatically.
While we continue to adapt our policies, we have decided to temporarily pause the automatic shipping process for items that exceed the 60-day limit.* Please note that our website may still display the countdown. However, you can disregard these messages as the automated shipping process has been halted.
We understand the importance of storing your orders until you are ready, but we encourage our customers to ship their items as soon as possible. We want to ensure that you receive your desired purchases without any unnecessary delays.
*Storage time may be subject to limitations. We will provide you with prior notification of any storage limitations you may be subjected to.
If you have any questions or need assistance, our dedicated team is here to help. Your satisfaction is our priority, and we are committed to accommodating your individual needs.
We hope you enjoy the enhanced flexibility of our updated Private Warehouse. As always, we appreciate your support and look forward to serving you.